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  (Members Only)

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• Vol.51 No.11
• CLINICA NEUROL, 51: 827−829, 2011
• Vol.51 No.11 contents

Educational Lecture 1

Healthcare mediation model for nerologists

Tetsuo Ando, M.D.

Department of Neurology, Anjo Kosei Hospital

Mediation offers a process by which two parties work towards an agreement with the aid of a neutral third party. Physicians and nurses can apply healthcare mediation model to ordinary medical practice for preventing conflict. Communication using mediation skills improves patient-physician relationship, and prevents medical malpractice and conflict.
Full Text of this Article in Japanese PDF (195K)

(CLINICA NEUROL, 51: 827−829, 2011)
key words: patient safety promotion, healthcare mediation, doctor-patient relasionship, communication, conflict management

(Received: 18-May-11)